What is Shulex VOC? Shulex VOC is a SaaS platform that provides omnichannel voice of customer analysis and product research for e-commerce. It leverages ChatGPT, an AI-powered chatbot, to analyze customer feedback, sentiment, and product data to help businesses make informed decisions.

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how to use:
How to Use Shulex VOC? 1. Sign up for Shulex VOC account.
2. Install the Shulex VOC Chrome extension.
3. Connect your e-commerce platforms and data sources.
4. Start analyzing customer reviews, sentiment, and product data.
5. Use the insights to improve your products, understand customer expectations, and gain a competitive advantage.
Core freatures:
Omnichannel voice of customer analysisProduct research based on ChatGPTSentiment analysis of customer feedbackCompetitive analysisCustomer analyticsAmazon review analysisAmazon review export toolsChatGPT for Amazon and ShopifyWord cloud generatorUnit converterSocial media hashtag and caption generatorShopify stores resource blogsVOC reports and insights
Use case:

Identifying market opportunities

Defining winning products

Improving product quality based on customer feedback

Understanding customer expectations

Analyzing competitor products

Conducting product research based on Amazon reviews

Exporting and analyzing Amazon reviews

Generating word clouds for customer reviews

Optimizing social media captions and hashtags

Accessing VOC reports and insights for business decision-making

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