Teloz
Teloz is a premier cloud contact center solutions provider that offers top-tier cloud-based communication solutions for businesses. Their services combine messaging, video, and phone with advanced contact center features.
Description
how to use:
To use Teloz, businesses can sign up for their cloud contact center solutions and choose the features that suit their needs. They can manage customer interactions, communicate through various channels, use automation and AI, and gain insights from analytics. Teloz also offers integrations with popular CRM platforms.
Core freatures:
Inbound and Outbound Call CenterAutomatic Call Distributor (ACD)Auto DialerCRM IntegrationOmnichannel CommunicationLive ChatCustomer Journey ManagementKnowledge BaseSentiment AnalysisUnified Agent DesktopOmnichannel TicketingConversational AI (Voicebot and Chatbot)Cloud Contact Center Solution
Use case:
Enterprise Contact Center
Cloud Contact Center
Remote Call Center
Video Contact Center
Mobile Call Center
FAQ list:
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