TALKR
TALKR is a no-code platform for creating omnichannel virtual assistants, including chatbots, callbots, and voicebots. It allows users to provide their customers with an exceptional experience by automating conversations using artificial intelligence.
Description
how to use:
To use TALKR, simply sign up for a free trial and access the platform. From there, you can easily create automated virtual assistants using the no-code interface and pre-built templates. Customize the conversation flows, integrate with your existing systems, and deploy the assistants on various channels such as websites, social media, phone calls, and voice-activated devices like Alexa and Google Home.
Core freatures:
No-code assistant creationConversational AI and NLP/NLU engine (IVY)Multichannel and omnichannel supportIntegration with ERP and CRM systemsDynamic workflows and scriptsConversation monitoring and analyticsEnd-to-end or modular orchestrationMultilingual supportVoice biometricsSecure IT connection and APIs
Use case:
Customer support and service
Lead qualification and sales
Appointment scheduling
FAQ and self-service support
Order tracking and status updates
Surveys and feedback collection
Interactive voice response (IVR) systems
FAQ list:
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