Symbl.ai
Symbl.ai is a Conversation Intelligence Platform for Enterprises that empowers employees with real-time engagement, predictive experiences, and continuous learning during virtual conversations.
Description
how to use:
To use Symbl.ai, simply sign up for an account and log in. Once logged in, you can explore the various features and products offered by Symbl.ai, such as Sales Intelligence, Customer Service Intelligence, HR Intelligence, Meeting Intelligence, and Communications Intelligence. You can integrate Symbl.ai into your existing systems and workflows using the provided documentation and APIs. Symbl.ai also offers sample apps, solution guides, videos, and a community Slack channel to help you get started and make the most out of the platform.
Core freatures:
Real-time engagement and predictive experiencesContinuous learning during virtual conversationsTrackers and summarizationTranscription and conversation analyticsIntegration with various communication channelsDeveloper-friendly APIsEnterprise-grade security
Use case:
Sales Intelligence: Drive outcome-driven conversations, handle objections, and engage decision makers during virtual sales meetings.
Customer Service Intelligence: Empower contact center agents with real-time assist apps, sentiment analysis, and automated summaries to enhance productivity and improve customer experience.
HR Intelligence: Provide HR managers with real-time interview coaching, performance review summaries, and automated compliance to improve recruitment and employee retention.
Meeting Intelligence: Accelerate meeting output with real-time transcriptions and key topics to generate action items and workflows, enhancing attendee productivity.
Communications Intelligence: Enable intelligent interactions between employees and customers with AI-powered call progress analysis, topic analysis, and automated summaries to increase productivity and improve customer engagement.
FAQ list:
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