Octocom

Description

how to use:
To use Octocom, simply integrate it with your eCommerce store. The chatbot can be deployed on any channel, such as your website, WhatsApp, Instagram, and more. Octocom chatbots are conversational and provide human-level support in multiple languages. They automate customer support and sales, allowing your team to focus on more complex issues. The bots can handle 90% of support tickets, offer product recommendations, process inquiries, track orders, handle returns and refunds, and even assist with complaints.
Core freatures:
24/7 instant supportConversational chatbotsMultilingual capabilitiesOmnichannel integrationFully customizable to match your brand
Use case:

Customer Support: Octocom chatbots can automatically handle 90% of support tickets, decreasing costs and improving efficiency. They provide instant human-level support 24/7 and can handle order tracking, returns and refunds, and complaints handling.

Shopping Consultant: Octocom makes it simpler for customers to purchase the right product. It offers personalized product recommendations, inquiries assistance, and comparisons, improving conversion rates.

Intelligent Upselling: Octocom helps increase average order value by engaging customers with personalized messages triggered by specific actions, such as adding items to the cart, visiting product pages, abandoning carts, or completing orders.

FAQ list:
Which eCommerce platforms does Octocom support? How long does it take to get started with Octocom? How is Octocom different from other chatbots? How secure is my data with Octocom?