DigitalGenius is a code-free customer experience platform for ecommerce and retail powered by artificial intelligence (AI). It automates customer service for leading ecommerce brands using conversational and generative AI. DigitalGenius offers a range of AI-powered features to enhance customer experiences and optimize customer service processes.

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how to use:
1. Book a demo to see how DigitalGenius can transform your ecommerce customer experiences.
2. Implement DigitalGenius’s AI solution into your customer service platform.
3. Utilize the conversational AI feature to automate responses to common customer queries and improve customer satisfaction.
4. Take advantage of generative AI to act as your best salesperson and customer service agent combined.
5. Use DigitalGenius’s analytics and reporting capabilities to gain insights into customer interactions and optimize your customer service operations.
Core freatures:
Conversational AIGenerative AIFlow BuilderIntegrationsAnalyticsChannelsProactive automation
Use case:

Automate repetitive tickets

Cut customer service costs

Drive online conversions

Improve customer experience

Scale customer service

FAQ list:


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