talksprout
talksprout is a lightweight and cost-effective customer feedback collection platform that uses AI technology to automate the analysis of customer feedback for product improvement. Its main functionality is to gather feedback from customers through a customizable widget and provide insight-driven analysis for better decision-making.
Description
how to use:
To use talksprout, you need to follow these steps:
1. Gather Feedback: Drop the lightweight widget provided by talksprout into your website to start collecting feedback from customers in real-time.
2. Capture Mood and Thoughts: Use custom prompts to capture the mood and specific thoughts of your customers when they provide feedback.
3. Survey the Data: Explore the feedback data deeper using the GPT-powered chat functionality. Ask contextual questions to analyze feedback, find ways to fix issues, and draft user stories.
4. Act on Feedback: Utilize the insight-driven feedback to continuously improve your product and deliver a better user experience.
Core freatures:
Lightweight widget for easy integration on any websiteCustom prompts to provide context for customer feedbackAI-powered analysis for automated feedback analysisGPT-powered chat functionality for deeper exploration of dataSlack integrations for notification of new feedback submissionsSupport for over 40 languages (coming soon)
Use case:
Gathering customer feedback to identify areas for product improvement
Understanding customer sentiment and thoughts to enhance user experience
Analyzing feedback data for actionable insights
Collaborating with teams to fix issues and implement user suggestions
FAQ list:
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