Stylo
Stylo is an AI assistant for support that helps improve the customer experience by providing recommendations on where to effectively spend time. It offers features such as automatically translating tickets, predicting customer satisfaction, identifying and escalating angry tickets, and writing unique responses to every ticket. Stylo can be integrated with Zendesk to provide AI assistance in every language.
Description
how to use:
To use Stylo, integrate it with your Zendesk ticketing system. Once integrated, Stylo Assist will be available in every Zendesk ticket, providing AI assistance to your agents. It can analyze customer comments and problems, generate unique responses, translate tickets to and from any language, predict customer satisfaction, and identify and escalate angry tickets. Simply paste a real customer comment or problem from a ticket to see how Stylo generates a suggested response.
Core freatures:
Write a unique response to every ticket, every timeAutomatically translate tickets to and from any languagePredict customer satisfaction without sending surveysIdentify and escalate angry tickets in real-timeIntegrate with Zendesk to provide AI assistance in every language
Use case:
Improve customer satisfaction and response time
Efficiently manage support teams by pinpointing knowledge gaps and process improvements
Proactively address customer issues before negative reviews or feedback
Enhance customer support by providing accurate sentiment analysis
FAQ list:
How does Stylo Assist work? Can Stylo Assist be integrated with Zendesk? What is the pricing for Stylo Assist? What are the core features of Stylo? What are the use cases for Stylo?
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