Social Hub.AI
SocialHub.AI is an AI-native marketing cloud platform that combines innovative technologies such as Cloud-Native, AI-Agents, and Web3. It integrates Customer Relationship Management (CRM), Customer Data Platform (CDP), and Marketing Automation (MA) to help brands build omni-channel consumer operation capabilities.
Description
how to use:
To use SocialHub.AI, brands can leverage its AI capabilities to automate and personalize interactive conversations across multiple channels such as AI Call, WhatsApp Messenger, and EDM. The platform offers AI-Agents for customer journey management, allowing businesses to engage with customers in a scalable and cost-effective manner. With real-time CDP, brands can integrate localized systems to collect data across omni-channel and create customer labels and comprehensive 360?? customer profiles. The platform also provides a large-scale CRM with cloud-native distributed architecture, enabling insight into the entire life cycle of members and mining member value. Additionally, SocialHub.AI offers data-driven marketing automation with a drag-and-drop canvas for quick configuration and push marketing rules. It can generate personalized content messages using AI and seamlessly integrate with over 50 channels through Open Data API.
Core freatures:
AI-native marketing platformCloud-based architectureIntegrated CRM, CDP, and MAOmni-channel consumer operation capabilitiesAutomated and personalized interactive conversationsAI-Agents for customer journey managementReal-time CDP with big data analysis and AI algorithmCustomer labels and 360?? customer profilesLarge-scale CRM with cloud-native distributed architectureData-driven marketing automationIntegration with over 50 channelsData security and reliability
Use case:
Automated customer engagement across channels
Lead generation and qualification
Improved member stickiness and loyalty
Efficient customer support
Data-driven marketing campaign management
Personalized content messaging
Insight into customer life cycle and value
Integration with localized communication tools
FAQ list:
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