Kore.ai
Kore.ai is a Conversational AI technology company that provides AI-optimized customer and employee experiences. They offer virtual assistants and process assistants powered by conversational AI to automate front-office and back-office interactions in various industries.
Description
how to use:
To use Kore.ai, you can deploy their conversational AI-first virtual assistants and process assistants. These AI-powered assistants can be used in various industries and functions, such as banking, insurance, healthcare, retail, sales, marketing, finance, IT support, and HR support. They can be deployed across voice and digital channels to provide convenient, timely, and personalized service experiences for customers and employees. Kore.ai also offers a platform called XO Platform, which blends conversational AI and digital UX, to optimize customer and employee experiences.
Core freatures:
Conversational AI-first virtual assistants and process assistantsXO Platform for blending conversational AI and digital UXSmartAssist – AI-Native Contact Center as a ServiceWorkAssist – AI-first collaborative workspaceCustomer Experience Optimization (CxO)BankAssist – Conversational bankingSearchAssist – Cognitive search with conversational supportHealthAssist – Enterprise Conversational AI for healthcareAgentAssist – Real-time AI-powered agent assistanceRetailAssist – AI-Native Conversational Commerce AssistantEmployee Experience Optimization (ExO)IT Assist – AI-powered assistant for IT supportHR Assist – AI-powered assistant for HR supportProcureAssist – AI-Native Procurement Virtual Assistant
Use case:
Banking
Insurance
Healthcare
Retail
Telecom
Travel
Hospitality
Media & Entertainment
Utilities
Sales
Marketing
Finance
IT Support
HR Support
Agent Assistant
Customer Support
FAQ list:
What industries can benefit from Kore.ai? What functions within an organization can benefit from Kore.ai? What is XO Platform? How can Kore.ai help with customer experience optimization? How can Kore.ai help with employee experience optimization? Is pricing information available on the website?
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