Help.center
Help.center is a full-fledged customer support knowledge base solution powered by chatGPT. It provides an AI search and chat widget to help customers find instant answers and support in a conversational way.
Description
how to use:
To use Help.center, you can set up yourcompany.help.center as your customer support website. Customers can utilize the AI search feature to find answers to their questions instantly. You can also deploy an AI chat widget on your website to provide real-time conversational support. The AI is continuously learning and improving based on your help articles and can be further enhanced by adding more information. Help.center makes it easy to create and manage a self-service documentation portal, reducing support tickets and improving customer satisfaction.
Core freatures:
AI-powered knowledge baseAI search functionalityAI chat widgetSelf-service documentation portalAutomatic learning and improvementMultilingual support24/7 customer supportEasy-to-use article editorIntegration with external support tools
Use case:
Reducing support tickets
Improving resolution times
Enhancing customer satisfaction
Empowering customers through self-service
Providing instant answers and support
Creating a streamlined support process
Offering 24/7 customer support even when agents are unavailable
FAQ list:
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