Chatspell
Chatspell is a Slack-integrated live chat software for websites. It allows users to communicate with website visitors directly from Slack, providing a fast and responsive tool for customer interactions.
Description
how to use:
1. Add Chatspell to Slack by selecting the desired Slack channel for conversation notifications.
2. Install the provided code snippet into your website.
3. Respond to conversations directly from Slack by starting a thread from the notification messages.
Core freatures:
Slack integration for seamless communicationLive chat widget for website visitor interactionsNotification system for new conversationsSynchronization of messages between Slack and the live chat widgetConversation history for returning website visitors
Use case:
Engage with website visitors to better understand their needs
Provide real-time support and assistance
Capture leads and convert them into customers
Improve customer satisfaction through personalized interactions
FAQ list:
When do I receive notifications for new conversations? How can I respond to a conversation? What happens if a customer leaves the website and comes back later?
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