Kili
Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company’s knowledge to provide personalized and accurate responses.
Description
how to use:
To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili’s AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.
Core freatures:
Reliable and on-demand assistant for customer-facing teamsLeverages company knowledge for personalized and accurate responsesDraft help articles and customer communication via appInstantly respond to customer service tickets using Chrome ExtensionDeploy chatbot to deflect customer service queriesLearn from feedback and recommend actions automatically
Use case:
Generate customer facing content using existing knowledge base
Reduce handle time by instantly resolving tickets using knowledge base
Help customers get instant answers through embedded chatbot
Increase productivity of commercial teams by providing instant answers via Slack
Reduce burden on technical teams by automating repetitive questions
FAQ list:
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